Service Department


Inuktun offers complete customer service and support at our offices in Canada, USA and Europe (Scotland). Our customer service teams provide system operation and maintenance training, repairs, and other related services requested by customers.

In addition, we offer a preventative maintenance program to ensure your systems run efficiently and effectively for many years.

Some of our standard maintenance packages are shown below. Contact your local distributor for more information.

Spectrum 90

Preventative Maintenance Package One includes the following:

Camera inspection for physical damage
Camera cleaning
Camera testing
Lights
Video quality
Other video functions
Pan motion & clutch operation
Tilt motion & clutch operation
Light bulb replacement
Port windows inspection
Clutch disc replacement and adjustment
Bearing and gear inspection
Pan and tilt motor load testing
Slip ring PCB inspection for wear
Clean fingers on slip ring PCB and lubricate with contact cleaner
O-rings replacement
Seal replacement and camera is Nitrogen purged
Replacement of external fasteners
Pressure testing for 1 hour at 100 ft. depth
Re-certification with new QC test form


Minitrac

Minitrac Preventative Maintenance Package includes the following per track:

Cleaning and disinfection
Cleaning of all internal parts
Gear and bearing inspection for damage or excess wear
EO right angle connector inspection for wear and corrosion
Axle and needle bearing inspection
Replacement of all drive pins
Idler spring and block inspection for wear
Idler wheel and O-ring inspection
Installation of new BAL seals
Seal ring inspection and replacement
New oil/glycerin
Pressure testing for 1 hour at 100 ft. depth
Belt inspection for stretching or tearing
Belt re-tensioning and load testing
Re-certification with QC test form


Microtrac

Microtrac Preventative Maintenance Package includes the following per track:

Cleaning and disinfection
Gear and bearing inspection for damage or excess wear
Right angle connector inspection for wear and corrosion
Replacement of all drive pins
Idler wheels and bearing inspection
External faster replacement
Pressure testing for 1 hour at 100 ft. depth
Belt inspection for stretching or tearing
Belt re-tensioning and load testing
Re-certification with QC test form


Versatrax 150

Versatrax 150 Preventative Maintenance Package includes the following:

Cleaning and disinfection
Inspection of all points on vehicle for wear
Vehicle bushing and spacer inspection and replacement
Harness inspection
Fastener replacement
Vehicle movement inspection in all configurations
Re-certification with QC form